BOOKING FAQS
DO TICKETS INCLUDE CAMPING?
If you are bringing your own tent, then you are required to book a pitch at a small cost per person. Note if you book one of our camping options (bell tent, Tentsile, pre-pitched tent) then the pitch fee is included in the price.
CAN I JUST PAY FOR CAMPING WHEN I ARRIVE?
You can but it will be more expensive: EUR 10 on the door and EUR 6.50 in advance via this website.
ARE TICKETS REFUNDABLE?
Tickets are non-refundable but it is possible to transfer whole bookings to new buyers.
In your Easol account, input the details of the person you wish to transfer to using the Self-Transfer button.
If that person already has an account with Easol, they will automatically see the booking in their /bookings page and get an order confirmation.
If the person doesn’t yet have an account they will get an email with a link to set up their account by adding a password.
I BOOKED AN AIRPORT TRANSFER, BUT NOW MY FLIGHT IS AT A DIFFERENT TIME - WHAT DO I DO?
Please contact us on info@meadowsinthemountains.com if you need to amend your transfer time.
WHEN/HOW ARE TICKETS SENT?
Tickets will be emailed to you 7 days before the event.
HOW DO I ACCESS MY BOOKING?
You can access your booking by logging into your account with Easol, our ticketing partners, which you would have created when you first booked your ticket: CLICK HERE
EVENT FAQs
WHAT IS THE CLOSEST AIRPORT?
Sofia is the closest airport (250km), with very regular flights. Plovdiv is much closer (100km), however flights are less frequent.
WHEN DOES THE CAMPSITE OPEN?
Our campsite opens 2pm on Wednesday and closes at 4pm on Monday
WHEN CAN I CHECK-IN?
Check-in is open from 2pm on Wednesday
WHAT TIME DOES THE FESTIVAL END?
The festival ends after sunrise on Monday morning.
WHAT IS THE BEST WAY TO TRAVEL FROM THE AIRPORT TO THE FESTIVAL SITE?
Meadows operates a fantastic shuttle bus service! Tickets are available now via this website and must be booked in advance.
WHAT FACILITIES DOES GENERAL CAMPING HAVE? (TOILETS AND/OR SHOWERS?)
General camping will have access to toilets nearby. We have hot showers around the site for which we charge 10 Leva (5 Euros)
HOW LONG DO THE AIRPORT SHUTTLES TAKE?
For Sofia, it will usually take around 4.5 hours to/from the airport to the festival site; for Plovdiv around 2.5 hour, however, we do recommend to allow additional time on your return for check-in, traffic etc.
CAN I BRING A CAMPER VAN INTO THE CAMPSITE?
We do not have any area to accommodate camper vans – they would need to be parked in the main car park 3km from the village, however, this carpark has no facilities.
CAN I BRING MY CHILDREN?
Sorry no not yet. This is an over-18s event.
CAN I BRING MY PET?
Due to the nature of our surroundings, the local’s livestock is allowed to roam freely around the village. Previously we have had issues with dogs chasing local livestock so we have adopted a NO PET POLICY.
CAN I CHARGE MY MOBILE AT THE FESTIVAL?
Yes – please bring your charger and adapter to the info tent.
CAN I BRING IN MY OWN ALCOHOL?
You can in camping areas, but you won’t be able to bring alcohol into the main festival site, there are plenty of bars on site.
HOW FAR IS THE FESTIVAL FROM THE CAMPSITE AND VILLAGE ACCOMMODATION?
Totally depends on where you are staying, although you will always be close to a festival shuttle stop to take you within a short walk to the festival site. Most camping areas are within a 15 minute walk to the festival site.
IS THERE ANY SECURE STORAGE ON THE CAMPSITE FOR MY CAMERA/MONEY/PASSPORT?
We have a secure lock up at our festival site which for a small fee we can store your belongings whilst the festival is taking place. Please go to the info point at the festival near the main bar. Lockers are large enough to hold a laptop computer.
IS THERE DRINKING WATER ACCESS AT THE CAMP SITE?
Yes, we have fresh water points all over our site. Please bring a reusable water bottle with you or purchase one of our beautiful Meadows flasks. These water points are for drinking water only, please do not use them for showering underneath, we collect rainwater for all of us to wash with..
DO YOU HAVE WASHROOM FACILITIES AT THE CAMP SITE?
There are plenty of toilets located around the site. If you would like to use our eco showers there is a small charge.
DO YOU HAVE THE ENTIRE EVENT MAP?
The Map changes year to year as we add to the site - we will email a map to you in a newsletter closer to the festival date.
CAN WE BRING OUR OWN FOOD INTO THE FESTIVAL SITE?
Yes, you can bring your own food to the festival and camping areas, provided it is not wrapped in non-recyclable packaging. Note that we do have a delicious array of affordable food options at the festival, including numerous vegetarian and vegan options.
MONEY & CASH
WHAT CURRENCY DO YOU ACCEPT AT THE FESTIVAL?
All prices will be in Bulgarian lev. Note that our traders inside the festival will only accept contactless payments; cash will no longer be accepted inside the festival. We will have contactless card terminals all over site for use at our bars, food and other traders.
ARE THERE CASH MACHINES (ATM'S) ON THE SITE?
Each year we have one cash machine installed in the village, however this is used frequently and will not always be stocked. The nearest town with cash machines is Smolyan, which is a 20min drive from the village. We therefore recommend that you bring enough cash with you for the duration of your stay (although it is cashless inside the festival site, some food&drink traders around the campsites will be cash only-it will be handy to keep some Leva in your pocket)
HOW MUCH IS FOOD AND DRINK AT THE FESTIVAL?
This of course does vary, however expect around 5 lev (€2.50) for a beer and food from our local traders around 10 lev (€5.00).
DO YOU ACCEPT APPLE/GOOGLE PAY AND CONTACTLESS DEBIT/CREDIT CARDS?
We have card terminals all over site which will accept any form of contactless card payment method.
TAKING PART
HOW DO I APPLY TO VOLUNTEER AT MEADOWS?
Please sign up for our VOLUNTEERING NEWSLETTER to stay updated about the volunteering process. Subscribing will also automatically send our info package to you, which should give you a better overview of what awaits you. Should you not receive the info package immediately, or have any questions, then please shoot us an EMAIL.
I AM A TRADER / CATERER – HOW DO I APPLY TO TRADE AT THE FESTIVAL?
For Non Food Traders please email TRADERS@MEADOWSINTHEMOUNTAINS.COM for an application form.
Food Traders please email FOOD@MEADOWSINTHEMOUNTAINS.COM for an application form.
HOW DO I GO ABOUT GETTING PRESS ACCREDITATION?
Email our communications team.
I'M A MUSICIAN/ARTIST - HOW TO I APPLY TO PERFORM AT MEADOWS?
Email our bookings team.
OTHER.
IS THERE DISABILITY ACCESS?
We are located on top of a mountain, with steep terrain in places, therefore the festival is not accessible for all. However, please feel free to email us to discuss your individual needs and we will do our best to advise you accordingly.
IS THERE CAR PARKING?
Yes, if you are bringing a vehicle the car park is located just over 3km from the village, in an abandoned hotel. You must book your space online in advance. There are no cars allowed in village centre, so please park up before coming to Village HQ to check in. There will be a shuttle bus running 24hrs from Wednesday midday to Friday evening. It will start again on Sunday morning until Monday afternoon. To arrange transport outside of this time please speak to the transport team in the village square. Please be aware if you have a live-in vehicle there are no facilities.
CAN I GET A TAXI EASILY?
Yes! Taxis can be found at the village square.
MY QUESTION ISN'T ANSWERED HERE
CONTACT info@meadowsinthemountains.com